In the fast-paced and dynamic landscape of the contemporary workplace, the significance of Emotional Intelligence (EI) cannot be overstated. As organizations strive for harmony, growth, and success, a strategic emphasis on EI is emerging as a game-changer. In this comprehensive bundle, we delve into the intricacies of Emotional Intelligence, particularly focusing on Recruitment, Interviewing, and its transformative impact on talent acquisition.
Bundle Includes
Here are all the products that are included in your bundle:
- Putting Empathy at the Heart of Workplace Culture.
- Inclusive Leadership: Working with Equality and Diversity.
- Decision Making.
- Influencing with Behavioural Styles.
- Recruitment, Interviewing and Emotional Intelligence.
Putting Empathy at the Heart of Workplace Culture
Empower workplace culture with a central focus on empathy for harmony, growth and success.
2 Hours 39 Lessons 5 PDFs 2 Interactive Quizzes
What You Will Learn
Much is talked about regarding empathy, however there is very little practical support to help you to understand empathy and help you to develop your skills in this area. By completing this course, you will be able to understand and grow your empathy and build your confidence in developing your interpersonal skills.
- Discover techniques to enhance and improve your empathy in the workplace.
- Recognise ways to use listening to grow your skills and build relationships.
- Determine how your brain works with empathy and the intelligence in empathy.
- Identify barriers to empathy in a work environment.
- Apply empathetic techniques to enhance understanding and connection to build authentic relationships
- Analyse how empathy contributes to effective leadership and employee engagement.
- Develop strategies to integrate empathy into organisational culture and leadership practices.
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Inclusive Leadership: Working with Equality and Diversity
Advanced leadership skills employing the principles of equality, diversity and inclusion.
2.5 Hours 59 Lessons 9 PDFs 1 Interactive Quiz
What You Will Learn
This course is a standalone course for anyone interested in understanding how work to more effectively with others as a leader. It compliments other courses that explore emotional intelligence in more depth.
- Identify how working with equality, diversity and inclusion can lead to better outcomes within the organisations that you work with.
- Differentiate your leadership capabilities through inclusion and the application of emotional intelligence.
- Discover how unconscious bias works and how to work with others with bias.
- Recognise ways to effectively communicate across various cultures.
- Develop the 6 key traits of inclusive leaders.
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Decision Making
Effective decision-making techniques for personal and professional success.
What You Will Learn
The course is based around the Decision Making component of Reuven Bar-On’s comprehensive assessment of emotional intelligence. You do not need any knowledge of this model or about emotional intelligence to take the course.
Good decision making means that you can grasp problems and mindfully devise effective solutions. It means that you can deal realistically with situations as they arise and manage emotions and impulses that may disrupt effective decision making.
- Identify how to make better decisions through critical thinking and creative problem solving.
- Recognise and remove barriers to creativity to foster an innovative work environment producing practical solutions.
- Discover ways to move beyond familiar ways of thinking and seeing the world.
- Investigate new ways of listening, leading, responding, and innovating.
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Influencing with Behavioural Styles
Effective influencing and communication strategies through understanding DISC behavioural styles.
1.5 Hours 48 Lessons 10 PDFs 2 Interactive Quizzes
What You Will Learn
This online course has been created to help you apply DISC behavioural principles to working in situations that involve influencing and selling or as part of a team.
By completing this practical activity, you will gain an understanding of your DISC style to build your self-awareness of your behaviour that will compliment your learning.
- Identify the four behavioural styles of DISC – Dominance, Influence, Steadiness and Compliance.
- Recognise ways of distinguishing between the behavioural styles and choose the best communication method for each.
- Explore behavioural styles with a focus on your style and how to work with others with different styles.
- Determine how the different DISC styles are likely to react to situations.
- Interpret how the DISC styles react under pressure and when stressed.
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Recruitment, Interviewing and Emotional Intelligence
Engaging emotional intelligence in effective interviewing and talent acquisition strategies.
What You Will Learn
This highly practical and unique course will take you through a defined process to help make your recruitment as efficient and as effective as possible.
Candidates are humans with hopes, aspirations and choices. Recruiting and interviewing with emotional intelligence recognises this to give everyone a challenging but rewarding experience whatever the outcome.
- Recognise ways that emotional intelligence underpins effective recruitment.
- Describe the structured process for interviewing and selecting quality candidates.
- Discover how to create a job description and profile to fulfil the requirements of the role to define your ideal candidate.
- Outline plans to conduct interviews either face-to-face or virtually.
- Identify different types of questions and which ones to avoid in an interview.
- Explain and sell the opportunity to interested candidates.
- Determine how to represent your organisation and ways to answer to candidates’ questions effectively.
- Evaluate candidates based on interview performance to make quality decisions that reflect your organisation’s values.
- Consider the needs, values, and emotions of applicants with understanding and empathy.
- Select talented individuals for your roles with confidence and emotional intelligence.
